Privacy and Cookie Policy

The Privacy Policy is part of the General Conditions that govern this Web.  

Who is responsible for the processing of your data?
Roots salon SL - MY ROOTS
Address: 
55 Félix Candela Street, first floor A
VAT ID: B 56727241
Phone: 913305705
Mail: info@myroots.es

You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are one of the following groups, please consult the information:

WEB OR E-MAIL CONTACTS
What data do we collect through the website?
We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?
Respond to your inquiries, requests or requests.
Manage the requested service, answer your request, or process your request.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided there is express authorization.
Perform analysis and improvements on the web, about our products and services. Improve our commercial strategy.

What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party, granted through a voluntary action, as in cases where to make a request it is necessary to fill out a form and click on the submit button, the completion of the same necessarily implies that it has been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy.

How long will we keep personal data?
Until the revocation of the consent granted.

NEWSLETTER CONTACTS
What data do we collect through the newsletter?
On the website you can subscribe to the newsletter, if you provide us with an email address, to which the newsletter will be sent. We will only store your email address in our database, and we will proceed to send you periodic emails, until you unsubscribe, or we stop sending emails.
You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?
Manage the requested service.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided there is express authorization.
Perform analysis and improvements in mailing, to improve our commercial strategy.

What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party. In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

How long will we keep personal data?
Until the revocation of the consent granted.

CUSTOMERS
For what purposes will we process your personal data?
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided there is express authorization.
Manage the administrative, communications and logistics services performed by the Responsible.
Carry out the corresponding transactions.

What is the legitimacy for the processing of your data?
The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation at the request of the data subject of pre-contractual measures.

How long will we keep personal data?
During the term of the relations between the parties and for the statute of limitations derived therefrom.

QUALITY SURVEYS
For what purposes will we process your personal data?
To assess the degree of quality of the service provided.
Improve the services offered

What is the legitimacy for the processing of your data?
The legal basis is the express consent of the respondent.

How long will we keep personal data?
Until the revocation of the consent granted.

CONTACTS SOCIAL NETWORKS
For what purposes will we process your personal data?
Respond to your inquiries, requests or requests.
Manage the requested service, answer your request, or process your request.
Network with you and create a community of followers.

What is the legitimacy for the processing of your data?
The bases that legitimize the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the social network will be carried out in accordance with its privacy policies. 

How long will we keep personal data?
We can only consult or unsubscribe your data in a restricted way when you have a specific profile. We will treat them as long as you let us following us, being friends or giving "like", "follow" or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

What security measures do we apply?
We have adopted an optimal level of protection of the personal data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of personal data.

To which recipients will your data be communicated?
Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance, web hosting/hosting company will have access to our web site. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What rights do you have?
To know if we are treating your data or not.
Access to your personal data.
Request the rectification of your data if it is inaccurate.
Request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
Request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
File a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not attended you correctly.
To revoke consent to any processing for which you have consented, at any time.

Do you want a form to exercise these rights?
We have forms for the exercise of your rights, ask for them by email or, if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
These forms must be electronically signed or be accompanied by a photocopy of the ID card.
If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

How long does it take for us to respond to your exercise of rights?
It depends on the law, but at the most between one and two months.

How long will we keep your personal data?
Personal data will be kept for as long as you remain associated with us.
Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
The data processed will be kept until the expiration of the aforementioned legal terms, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
We will maintain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.